Divisions
Information Systems
HELPDESK HOTLINE - Phone: (901) 545-5494
Available M-F: 7AM-4:30PM
After hours contact our On Call Tech via Communications at: (901) 379-7625
The Sheriff's Office Information Systems department provides our 2000 users with the best quality service and the best computing technology available today. We maintain all computer and network equipment within the Sheriff's Office. We are also responsible for all software and database support. Our staff also instructs basic computer and application courses available for all Sheriff Office employees. Information Systems supports all access control and video surveillance. Video forensic and computer forensic support is provided by our Information Systems. The Shelby County Sheriff’s Office IS department routinely provides technical solutions to the many bureaus of the Sheriff’s Office throughout the county.
Our Mission Statement
“To promote the success of all Sheriff Divisions by providing state of the art equipment, support, and program development.”
Information Systems plays a vital part in the day-to-day operations within the Sheriff's Office. We take pride in providing the foremost computer and network availability to maintain our law enforcement access to communications, research, and user case documentation, as well as crime-fighting databases via Internet, LAN, or WAN. Previous projects include Who’s In Jail, Warrants Online, and Electronic Criminal Subpoenas. Future projects for 2008 include, AVL system for Patrol, RFMS software upgrade for the Jail, installation of a ManDown system for Jail East, and Video Arraignment for all General Session and Criminal Courts.
CIO: Wink Downen
Phone: (901) 545-5188
MIS: Ed Raper
Phone: (901) 545-3067
Mailing Address:
201 Poplar Ave. Suite 718
Memphis, TN 38103